Dulhemiyan.com - Matrimony FAQ

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Q1. What is matrimonial website?

In modern world, technology is making human life easier. The traditional systems of matrimonial match-making are slowly being eplaced by online matrimonial match-making. The websites which provide matrimonial database and searching tools are called matrimonial websites.

Q2. How matrimonial website works?

In a matrimonial websites like Dulhemiyan.com, large database of boys and girls is available for making choice. Full details of boys and girls can be viewed online. Users can search for the matching profiles using different criteria for match matching. They can view photos as well and start communication with other members.

Q3. How to register?

The process of registration is of three pages. First page is compulsory, next two pages can be filled later also if user so wish. It takes only few minutes to fill the forms. Then submit/save it online. Our site will send you welcome mail to your registered email address confirming your user-ID and password.

Q4. What is user-ID?

While registering your profile you will be asked to choose a user ID. Any alpha numeric Word (2-15 alphabets) can be your user ID. It will be unique on our site. Members are identified on our site with this ID only. You need to remember this ID for future use.

Q5. What is login?

All user's information is protected on our website. No other user can modify other's Information. Only member himself/herself can access his/her profile information by logging to his account using secret password. After login to account, profile information and photos can be changed/modified.

Q6. Can login password be changed?

Yes, if users wants to change password it can be changed very conveniently. First login to account using old password. On dashboard there is option to change password. Enter new password along with old password and password will be changed. A confirmatory email is sent to user's mail ID for changed password. Now user will login with new password only.

Q7. How to recover lost password?

If user forgets password, the password can be recovered with help of our support department. Simply mail us regarding this and user will get password on his email ID.

Q8. How to edit my profile?

All registered users Free or paid can modify/edit their profile simply by logging to their Account. On dashboard there is edit profile link. It will open user's profile. User can modify and save any of his/her information.

Q9. How to upload photos on website?

Any user can upload maximum of 5 photos. On dashboard manage photo link is given. Follow steps on this link. Photo size should not be more than 800 dpi x 800 dpi. {100KB}. If size of photo is more than this it will not upload photo. User must set one of 5 photos as default after our admin approval. User can set other conditions of showing their photos to other members/visitors as they wish. However, we advise that photo should be visible to every one for maximum responses.

Q10. Can photos be changed?

Yes, any time users can delete any of their images and upload other images. But admin approval of images is compulsory. These will be displayed only after admin approval.

Q11. What is role of Dulhemiyan.com in match matching?

Besides providing database, we provide different tools for match making. Our site also suggests some profiles which match your profile. Our Dulhemiyan.com team also tries to give personal touch in match matching. We suggest different ways to members so that they get maximum responses in short time.

Q12. Difference between free and paid members?

Registration on our website is free. Any eligible/marriageable members can register his/her profile on our site. But certain benefits are reserved for only paid members. Details of membership plans are given in membership plan section.

Q13. What are membership plans?

To meet requirements of different types of users, memberships are designed in four categories namely Platinum, Diamond, Gold and Trial. Costs are different for different plans. Users can select either type of paid membership plan. More details of these are given in our membership plan section.

Q14. How long it takes for a membership to be active?

If payments are done through paypal option, membership is activated immediately after completion of payment. In payments done vide cheque/draft and cash, membership are normally activated within 24 hrs of confirmation of payments. A confirmation email is sent to user about activation of paid membership.

Q15. What is premium display?

On our homepage, photos of premium members are displayed in rotation. This display highlights the presence of member on our website and draws very high attention/responses from other members who visit our website. This drastically improves chances of fast match making. This is a paid feature.

Q16. How to make payment to Dulhemiyan.com for becoming paid/premium member?

Users can make payments vide paypal, online transfer, cheque, draft and can also make cash payments on our centers and our offices. In case of any difficulty in making payments, our Marketing/support staff will help and guide.

Q17. What is Searching?

Ours is a vast country of 130 crore people. So many religions, castes and languages, match making becomes very difficult. With traditional ways people can contact people with only references and in a limited areas/relations. In online searching you can contact/search people from all over India very easily. Our different types of searching methods make it very easy to search people of your choice.

Q18. How members can contact each other?

All registered paid members can communicate with each other with given verified telephone numbers, can send message on mail ID and join one to one online chatting. Free registration user are not allowed to contact with other users. However paid users can contact free users.

Q19. What is quick search?

In quick search, we have given only ten basic parameters for quick search. These ten parameters are- age, height, marital status, children, religion, caste, country, state, annual income and photo option. If user does not want to spent more time on search, quick search is the best option. Only most important basic parameters are included for searching.

Q20. What is profile ID search?

If user specifically wants to see the profile of some ID, it can be searched with the help of this method of searching. We can directly see the full profile of any ID by this search.

Q21. What is advanced search?

With the help of this search user can search Specific types of Matrimonials/members. Beside basic Information, religion & social information, education & career, life style, appearance, and Family Details can also be specifically included for searching criteria.

Q22. What is Dulhemiyan.com internal messaging?

All registered members of Dulhemiyan.com can send and receive messages from other members on our site. By logging to our website, users can have access to their internal messaging through inbox link on dashboard.

Q23. What done interested users mean?

If any member shows interest in other registered members of the website, it's profile ID is added to interested users list on the dashboard of the member in which interest is shown.

Q24. What is suggested users list?

Suggested users list in dashboard shows, the suitable matches as suggested by our website on the basis of partner choice set by the user in profile registration.

Q25. What is recent visitors list?

This section of dashboard stores the profile ID(s) of the members who have visited your profile recently. They may be interested in your profile, you can also have look at their profiles.

Q26. What does My Profile mean?

This shows how your profile looks to others, you can check your profile for any possible mistakes or change of choice.

Q27. What is Inbox?

In internal messaging of our website, all incoming messages of the user from other members are stored in this Inbox, you can view them whenever you want.

Q28. How to renew expired membership?

The method of renewal of membership is same as of purchasing a new membership. follow same steps.

Q29. How to contact Dulhemiyan.com?

Any member or non member can contact us through our given contact details. Chat help is also available.

Q30. How to get help?

Members can write to us on our customer care mail ID, telephone numbers are also available for conversations for any type of help required.

Q31. What is report abuse?

If any member/user feels that some other registered member is abusive or is creating any type of problem/irritation for you, you can report the matter to us. We will take appropriate action against that member and if nature of complaint is serious, on your written request matter can be reported to police for legal help. We can delete the profile of accused member if required.

Q32. What are terms & conditions?

Use of our website is subject to certain terms & conditions. Before using our website, please read these terms and conditions carefully. These are given is details on our website seperately. All member are governed by these terms and conditions.

Q33. What is privacy policy?

The privacy of all our registered members is adequately protected. All members are bound to respect privacy of other members. No members will misuse the information of other members taken from our website.

Q34. What is meaning of group website?

M/S Plus Infosoft Private Limited is the owner company of Dulhemiyan.com. Besides this, the company is owner of other websites' mypropertywala. com, jansewak.org, tyagiji.in, and pluspowerindia.com also. These websites are called as group website.

Q35. How to chat online?

All paid members can use our Dulhemiyan Online chat utility for chatting to other members. One to one chat is possible online on our website. Both members should be paid members for chatting. No free members can chat.

Q36. What are security tips?

To maintain security of members, we have provided certain tips on our website for the benefit of our members. Please read these very carefully. On internet you deal with strangers, take proper precautions.

Q37. How can users give their feedback to Dulhemiyan.com. ?

We have provided separate page for recieving views and feedback of our valuable members and visitors. Any one can send his/her views to us through this feedback section.

Q38. What does success stories mean?

These stories are about the boys and girls who have chosen each other with help of our Website Dulhemiyan.com. These are real stories of our members.

Q39. How to advertise on Dulhemiyan.com. ?

To book advertisement on our website contact our marketing division on given link or send your requirement on feedback form.

Q40. How can any user delete his/her own profile?

Once registered, no members can delete his/her profile without our consent. The member will send us written request for removal of his/her profile from our database. Our concerned Department will do the required steps for removal of profile from our database.

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